We collect personal information about you from the following sources:

• From you, our members, and other users of AAA services, on applications and other forms at events, via the Internet, by telephone, and when you apply for AAA Colorado products or services. Examples of this type of information include your name, address, telephone number, and personal demographics (age, gender, marital status, etc.).
• From transactions with us or with others. Examples include your payment histories, account balances, credit card numbers, and other transaction records such as utilization of roadside assistance.
• From third parties such as our AAA Colorado affiliates and other third parties, including products or services you may have purchased through another AAA organization or our partners.

AAA Colorado does not knowingly collect information from children under the age of 13 and does not target its website to children under 13. We encourage parents and guardians to take an active role in their children’s online activities and interests.

We limit the ways in which we use the information you provide to us to ensure members receive the full benefit of their relationship with AAA Colorado.

We primarily use your information to:

• Provide the products and services you are entitled to receive as a member or have otherwise requested;
• Provide you customer service;
• Provide services such as processing a transaction (e.g., making a reservation, fulfilling a request for information, or completing a product order);
• Send marketing materials and communications to you in relation to AAA Colorado products and services or those of our strategic marketing partners;
• Perform market research via surveys to better serve your needs and to improve our websites, your member experience, and our various types of communications, advertising campaigns, and/or promotional activities; or
• Otherwise conduct business.

In addition, data we receive from third party providers helps us verify information you have given us or to add demographic or other information to help us better understand your potential needs for additional products or services.

Some of these uses require us to share your information with third parties, including companies whose purpose is to support AAA Colorado marketing or membership activities, as well as our trusted partners who provide travel, financial, and other services to you. In addition, we may share your information (including non-public personal identification information) to ensure our compliance with reporting and other legal requirements or in other manners permitted or required by law, including without limitation to respond to subpoenas, search warrants, court orders, or other legal process.

As a AAA member, you have choices whether we use your information for marketing purposes or whether your non-public personal (financial) information is shared with our AAA Colorado affiliates or those third party partners. Those choices are described in “The Choices You Have” section below.

We capture your IP address and place cookies on all website visitor hard drives to collect information on your visits to our site and the pages viewed. We aggregate this information with that of other visitors to analyze website activity to help us improve your online experience. These data are not personally identifiable to you and are used primarily to identify return visitors to the site and understand from what website you came to our site and the site you next visit upon leaving the AAA Colorado site, including when you link to our partner sites to explore the products and services they provide. In addition, when you initially visit AAA.com, a persistent cookie is used to capture your zip code to make it easier to ensure you visit the appropriate AAA club website.

The use of persistent cookies enables us to capture and link to other information you have provided us online once you choose to identify yourself. This capability allows us to view your activity on our site for a specified period of time to match your interests and needs to the best product and service information available and send it to you. AAA Colorado also uses clear gif tracking images on some of its pages and in our HTML emails to determine open rates.

You may opt out of cookies at any time by following the instructions on your browser.

AAA Colorado has partnered with reputable companies such as The Walt Disney Company, Hertz Corporation, Trafalgar Tours, Holland America Line, and Bank of America, as well as other travel or financial related companies, to provide additional services to you. If you choose to use any of the links we provide to these member companies, sponsors, and other third party resources, you will be leaving our website and going to a new website. Protection of your privacy at those other sites will be governed by the privacy policy at that site. We've taken special care selecting our partner companies to try to ensure that they respect your privacy as we do, but please take the time to read the privacy policies at their respective websites.

Receipt of AAA Colorado Marketing
You may choose to opt out of direct mail marketing and telemarketing phone calls from AAA Colorado. We ask you to provide your membership number to help us locate your member record in our files to apply your opt-out to the name and address or telephone number to which the opt-out applies. You may continue to receive direct marketing communications at other names, telephone numbers, or addresses we have in our records. You may also receive non-marketing member communications or satisfaction surveys via telephone or mail.

EnCompass Magazine is a subscription benefit of your membership. Please note you will continue to receive this valuable bi-monthly publication unless you specifically ask to unsubscribe when you contact us. If you have unsubscribed, when you renew your AAA Colorado membership, your subscription to EnCompass will not renew unless you specifically ask to receive it.

To make a request regarding your preferences for telemarketing phone calls and direct mail marketing from AAA Colorado, including EnCompass Magazine, AAA members may visit AAA.com and log in to your AAA.com online account (link provided at the top of the home page). If you have not registered for an online account, you will need to register before editing your contact preferences. Online registration is free and instructions are provided when you select the Log In link at the top of the home page.

You may also contact Membership Processing by phone or mail. Please refer to the "Contact Us" section at the end of this Privacy Policy.

We at AAA Colorado understand our members’ need for information, as well as for our products and services, may change over time. In order to consider your future needs, we limit the length of time your marketing opt-outs will remain active. Direct mail opt-outs will be honored for three years or until you change your name or address, or request information. Telemarketing opt-outs will be honored for 10 years as required by Colorado law or until you change your telephone number.

Receipt of AAA Colorado Email
You may choose to opt out of email marketing and other email communications by visiting the e-Newsletter Preferences page at AAA.com/newsletter or by clicking on the "Email Newsletters" button at the bottom of the AAA.com home page and selecting your preferences.

You may also unsubscribe from a specific email list by clicking on "Unsubscribe from this list" at the bottom of the email, or click on your email address at the bottom of the email to access the e-Newsletter Preferences page.

Generally, you have the right to review information we have about you. As a AAA member, you may review your personal information by visiting AAA.com and logging in to your AAA.com online account. You may also edit your personal information and your contact preferences in your online account, as well as renew your membership, change your membership level, add an associate member, and a variety of other membership requests and changes. You will have access only to the information you provided us in the course of requesting information or conducting business with AAA Colorado.

Both members and nonmembers may also review personal information with a signed request made in writing. The request must include your full name, address, telephone number, and member number, if applicable. We will provide you access only to the information you provided to us in the course of requesting information or conducting business with AAA Colorado. If you would like to update your name, address, phone number, email address, or privacy choices (such as whether you want to receive marketing from us or have us share your information with our partners), you may contact us to request a correction. You may send your request to the address provided in the "Contact Us" section of this Privacy Policy. We will respond in writing to your request within 30 days and keep copies of all correspondence in our files.

We only grant access to non-public personal information about you to employees and service providers so they can provide or offer products or services to you, process and service your accounts and administer business. Our internal policies require us to keep your non-public personal information confidential. Even if you are no longer our member, we will continue to safeguard your non-public personal information. In addition, we maintain physical, electronic, and procedural safeguards to protect this non-public personal information. We continually assess new technology for protecting information and upgrade our systems when appropriate.

If we make any changes to this policy, we will post the effective date of the changes on this Privacy Policy. If we make material changes to this Privacy Policy (such as how we use or share your personal information), we will provide current members with a notice describing our new practices. You may contact us with any questions or comments, as well as requests to review and update your personal information. Please refer to the "Contact Us" section at the end of this Privacy Policy.

Due to the nature of your relationship with AAA Colorado Car Buying Service, LLC, it’s important to provide you with this supplemental information on how its personal information and marketing practices differ from those of AAA Colorado.  All other practices are consistent with the general AAA Colorado statement above.

Collection and Use of Personal Information
When you choose to use AAA Colorado Car Buying Service, LLC to help you in your purchase of a new or used automobile, personal contact and financial information are required to complete your transaction with us. This information may be provided by you or obtained from consumer reporting agencies or other outside sources and include your name, address, telephone number, social security number, driver’s license number, credit card number, income and credit debt, credit scores, credit usage, vehicle of interest, and trade-in vehicle information such as the model, year, purchase date, and odometer reading.

Your name, address, telephone number, and information about the vehicle you bought, as well as any other information you may provide, is shared with AAA Colorado so they may understand your full relationship with the club. In addition, your information may be shared with Centennial Management Inc. which partially owns AAA Colorado Car Buying Service, LLC. You may review this company’s personal information handling practices in the privacy statement on its website.

To opt out of unsolicited direct mail marketing or telemarketing phone calls from AAA Colorado Car Buying Service, please refer to the "Contact Us" section at the end of this Privacy Policy.

If you have any questions about this Privacy Policy, or to opt out of unsolicited direct mail marketing or telemarketing phone calls from AAA Colorado, please contact us by phone or mail.

Please include your member number and address or telephone number to which the opt-out applies in any correspondence:

AAA Colorado, Inc.
Attn: Membership Processing
6061 South Willow Drive
Greenwood Village, CO 80111

Phone: 303-753-8800, ext. 8400

Please allow approximately 12 weeks for your direct mail opt-out to become effective. Telemarketing opt-out requests will be honored within 31 days.

Welcome to AAA Colorado’s Online Community! Here you will find valuable information on AAA products and services from AAA associates and members like you! To ensure the AAA Online Community experience is enjoyable for all, we require that you read, understand and agree to be bound by the following terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this website.

GROUNDS FOR REMOVAL

The following conduct may be considered grounds for removal from the AAA Online Community:

• Vulgar, obscene, hateful, abusive or religious content.
•  Disclosure of private information or content that is not your own or that you do not have rights to transmit, such as: Membership numbers, personal phone numbers, addresses or other contact information that is not your own; copyrighted content, trade secrets or securities. As a general rule, you should avoid sharing personal information in online forums.
• Failure to comply with our Disclosure of Identity & Truthfulness requirements.
• Legal threats against Company or competitors.
• Off-topic content not relevant to community purpose
• Advertising, promotion or solicitation, including chain letters, class action lawsuits, charitable appeals (AKA SPAM)
• Content or links to content that contains contaminating or destructive features that may damage someone else's computer.
• Duplicate or excessively repeated submissions in one or more areas.
• Content designed to evade profanity or other filters.
• Hyperlinks to sites that violate the terms.
• Content used to impersonate another person, be offensive or violate intellectual property.
• Content or behavior that violates any applicable laws.
• Content or behavior that interferes with the operation of the site or with another member's ability to use the site.
• Evading site controls such as bans, or otherwise disregarding the directions of the site moderators or administrators.

ENFORCEMENT

AAA exercises the right to enforce the Terms through moderation, by any of the following methods:

• Issuance of solitary warning or multiple warnings
• Loss of community privileges
• Removal of content
• Editing submissions to remove content that violates the terms
• Restricting or otherwise limiting accounts
• Banning accounts

CONTENT

Any information or material shared within the AAA Online Community is considered to be non-confidential. By sharing information or materials, you grant AAA an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute said information or materials, and you also agree that AAA is free to use any ideas or techniques that you share with us for any purpose. We will not release your name or otherwise publicize the fact that you submitted materials or other information to AAA unless: (1) we obtain your permission to use your name; or (2) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (3) we are required to do so by law.

UNAUTHORIZED USE

AAA assumes no liability should your account become compromised.

MEMBERSHIP REQUIREMENTS

AAA membership is NOT required to register or participate in the community forums and on the blogs; however, use of this site is restricted to residents of the AAA Colorado geographic region.

DISCLOSURE OF IDENTITY & TRUTHFULNESS

In order to ensure compliance with FTC mandated guidelines, AAA requires that all employees, partners and persons acting as official corporate representatives disclose interests which may bear on the subject being written about. These disclosures should be made upon the first encounter, should be clear & conspicuous, understandable by the average reader and should be clearly visible within the relevant content. Failure to do so may result in account suspension - with or without warning.

Examples:

• A person employed by a tourism bureau must disclose this information in their posting when participating in conversations relevant to their company.
• AAA employees must be identified via title in the community.

MODIFICATIONS AND UPDATES

Information, programs and functionality may be changed or updated without notice. To ensure that you are up to date on the latest changes to these rules and regulations, you should make it a point to visit this page periodically.

You may download material displayed on the AAA CO site for personal, non-commercial use only. You must retain all copyright and other proprietary notices on downloaded and/or copied material. Any copy of material from the AAA CO site you make and distribute for any purpose must also include these Terms. You may not distribute, modify, transmit, use, or reuse any of the contents of the AAA CO site for any public or commercial purpose without the written consent of AAA CO or any third party AAA CO deems necessary. Anything you download, including the information and any images incorporated in the site, is licensed to you by AAA CO for your personal noncommercial use.

You should assume everything on the AAA CO site is copyrighted unless otherwise noted and may not be used except as provided in the Terms or with the express written consent of AAA CO or any third party AAA CO deems necessary. AAA CO neither warrants nor represents that your use of the material displayed on the AAA CO site will not infringe rights of third parties. Images of people or places displayed on the AAA CO site are either the property of, or used with permission by, AAA CO. Use of these images by you or other third parties is prohibited unless expressly permitted in the Terms or elsewhere on the AAA CO site. Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes.

The trademarks, logos, and service marks (the "Trademarks") displayed on the AAA CO site are the property of AAA CO and other parties and may be registered and unregistered Trademarks of AAA CO and others. Nothing contained on the AAA CO site should be construed as granting by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the AAA CO site without the written permission of AAA CO or such third party that may own the Trademark. Misuse of any Trademarks, or any other content, displayed on the AAA CO site is prohibited. AAA CO reserves the right to enforce its intellectual property rights through civil and criminal proceedings

Apart from your personal information (which is addressed in our Privacy Policy), any and all communications or materials you send to the AAA CO site, electronically or otherwise, including but not limited to data, questions, comments, suggestions, or submissions, are and will be treated as non-confidential and non-proprietary. Anything you send to the AAA CO site may be used by AAA CO for any purpose including but not limited to reproduction, transmission, disclosure, publication, broadcast, and posting. By submitting material to AAA CO.com, you irrevocably transfer and assign to AAA CO, and forever waive and agree never to assert, any copyrights, "moral" rights, or other rights that you may have in such material. AAA CO is free to use, without obligation of any kind, any ideas, concepts, techniques, or know-how contained in any communication you send to the AAA CO site for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products and services. By using this site, you may submit, or AAA CO may gather, certain limited information about you and your usage of the site. Subject to the terms of the Privacy Policy, AAA CO is free to use such information for any purpose it deems appropriate.

There is no warranty that any information or service provided or referenced by this site is either merchantable or accurate, that such information or service will fulfill any of your particular purposes or needs, or that such information or service does not infringe on any third party rights. Except for any express warranties stated on this site, if any, the information and services provided or referenced on this site are provided "as is" and with all faults, and the entire risk as to satisfactory quality, performance, accuracy and effort is with the user. While AAA CO uses reasonable efforts to include accurate and up -to-date information on the AAA CO site, AAA CO makes no warranties or representations as to its accuracy. AAA CO may periodically add, change, or improve any of the information, products, services, programs, and technology described on the AAA CO site without notice. AAA CO assumes no liability or responsibility for any errors or omissions in the content of the AAA CO site. In fact, your use of the AAA CO site is at your own risk. Neither AAA CO nor any other party involved in creating, producing, or delivering the AAA CO site is liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the AAA CO site. For example, AAA CO assumes no responsibility for, and will not be liable for, any damages from any viruses which may affect your computer equipment or other property on account of your access to, use of, or downloading from, the AAA CO site. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice, or other content.

AAA CO has not reviewed all of the sites which are linked to the AAA CO site, and the existence of such links does not indicate our approval or endorsement of any material contained on any linked site. AAA CO is not responsible for the contents of any site linked to the AAA CO site; your connection to any such linked site is at your own risk.

AAA CO operates and controls the AAA CO site from its headquarters in Denver. We do not in any way imply that the materials on the site or the products we discuss are available or for use outside the United States or in jurisdictions in which we are not licensed to do business, or that we are soliciting business in any such jurisdiction. By completing an on-line request for a rate quote, you are confirming that you are not a resident in any such jurisdiction. By providing material on our web site AAA CO does not in any way promise that the materials will remain available to you or that you will qualify for the products we offer. It is up to you as a prudent reader to understand and determine on your own what you need to do in order to make informed decisions in connection with matters discussed on the AAA CO site. With respect to insurance purchased through AAA CO, your insurance policy, not the statements on the AAA CO web site, form the contract between the insured and the company issuing the policy.

Access to and use of Member-only, password-protected areas of the AAA CO site are restricted to Members of AAA CO and authorized users only.

THE INFORMATION, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. AAA CO AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE AAA CO SITE AT ANY TIME. AAA CO AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, PRODUCTS, AND SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE. IN NO EVENT SHALL AAA CO AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE AAA CO SITE OR WITH THE DELAY OR INABILITY TO USE THE AAA CO SITE, OR FOR ANY INFORMATION, PRODUCTS, AND SERVICES OBTAINED THROUGH THE AAA CO SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF AAA CO OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

The Terms will be governed by and construed under the laws of the State of Colorado, excluding only its conflict of law provisions. Each party to the AAA CO site Terms hereby submits to the exclusive jurisdiction and venue of the courts within the City of Denver and County of Denver, State of Colorado, U.S.A. and waives any jurisdictional venue or inconvenient forum objections to such courts. Use of the AAA CO site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph . Any failure by AAA CO to enforce any of its rights under the Terms or applicable laws shall not constitute a waiver of such right. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, you, AAA CO, and the court shall endeavor to give effect to the intent reflected in that provision, and the remaining Terms provisions shall retain their full force and effect. You agree that no joint venture, partnership, employment, or agency relationship exists between you and AAA CO as a result of this agreement or use of the AAA CO site. AAA CO's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of AAA CO's right to comply with law enforcement requests or requirements relating to your use of the AAA CO Site or information provided to or gathered by AAA CO with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. This agreement constitutes the entire agreement between the user and AAA CO with respect to this web site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and AAA CO with respect to this web site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. Please also read the AAA CO Privacy Policy.